In Home Services Programs

Call 773-382-4601 for information about the following services

The Salvation Army Family and Community Services (SAFCS) provides in-home services through the follow programs:


This program is designed for Cook County families identified by DCFS as needing mentoring in specific areas in order for their children to remain in or return to the home. The goal is to prevent child abuse and neglect, and enhance family functioning.

Areas of assistance may include nutrition, household organization, cleanliness, safety, budgeting and child supervision. DCFS case workers will designate a number of weeks during which the service is to be provided.


This program is for City of Chicago residents who are under 60 and disabled. Clients must be evaluated by an occupational therapist from Access Living and determined to require assistance in order to continue to live independently in their homes. Service plans are created by the occupational therapist based on clients’ abilities. The services include housekeeping, accompaniment to doctor appointments, grocery shopping and laundry.


Caregivers who reside in the home with seniors and provide care for them are eligible to receive 80 hours or respite care per year (Oct. 1 through Sept. 30) to take time for themselves. Each family has to be assessed to determine eligibility. Family Aides from Salvation Army Family and Community Services assess residents in the City of Chicago who are interested in the in-home respite services. All referrals are sent from the City. Completed referrals are sent back to the City in order for the service to be authorized.

There are many agencies throughout the city that provide the respite services to caregivers. The respite service orders are sent to the closest agency near the client or if a client requests a particular agency, the order is sent to that agency.

The 80 hours can also be used for inpatient care for seniors in a contracted nursing facility for 7 days. This allows the caregiver to go on vacation or if the caregiver is ill and has to be hospitalized and 24-hour care is needed.


As described above, Salvation Army Family and Community Services Aides provide respite service to caregivers who are eligible for the service. A referral service authorization comes to the office designating the pertinent information regarding the date and time the service is requested. A Family Aide is assigned to complete the hours. Hours are used at the discretion of the caregiver.


In south suburban areas (such as Dolton, Riverdale, Calumet City and Calumet Park, Chicago Heights, South Holland, Hazel Crest, Matteson, Sauk Trail and Lynwood), Catholic Charities is the agency responsible for managing senior services. Salvation Army Family and Community Services provides in-home respite services to caregivers caring for seniors. The criteria are the same as in the City of Chicago.


Household chore services are referred from North Shore communities to The Salvation Army Family and Community Services. Chore services are provided to seniors in Northern Suburban areas such as Des Plaines, Niles and Park Ridge. The Family Aide goes into the home to provide home making services to seniors (60 and older) who require assistance to continue to reside in their homes independently. The services include housekeeping, grocery shopping and laundry. The determination of need is used as the assessment tool delineating what services are needed specifically.