Family and Community Services

Call 773-382-4601 for more information about the following services

AT-RISK YOUTH COUNSELING

This program focuses on youth in Englewood and West Englewood who are at risk for school failure and/or incarceration. Intervention occurs with the parent or caregiver(s) of the youth in addition to teachers, school social workers, school counselors, principals and Dean of students. The goal is to assist youth in establishing or re-establishing a level of functioning that reflects emotional stability and being able to follow typical behavioral patterns for their age and development. An assessment of the child and family is needed to create a plan that addresses all areas contributing to the emotional / behavioral disturbance. Counselors are typically available from 8:30a.m. to 6p.m. with evening hours available, if necessary.

COUNSELING FOR CLIENTS OF DCFS AND PRIVATE AGENCIES SUBCONTRACTING WITH DCFS

Counseling is provided to both adults and youth who have an open case with the State Department of Child and Family Services (DCFS) due to abuse or neglect. These clients typically are involved with the courts in which counseling services are required in the service plan. The focus is to provide therapeutic support, with clients assisting in meeting the goals established in their service plans. Ongoing contact will occur with DCFS and Private Agency staff and may require quarterly progress reports. Testimony in court may also be required. Visits are made by appointment at the times available to the client and counselor.

COUNSELING FOR CAREGIVERS OF OLDER ADULTS

Caregiver counseling is provided to those referred through the City of Chicago Department of Support Services/Aging Services. This program focuses on adults who are the primary caregiver(s) of an older adult unable to function without assistance. Counseling is most often conducted with individuals, but may include family members in some cases. Counseling is provided both in-home or in-office, depending on the client’s preference. A comprehensive assessment is conducted upon the initial visit. A plan is created to address the problems identified in the assessment. Information and referral is provided for services needed that are not directly related to counseling. Counselors are typically available from 10:30a.m. to 7p.m., with evening hours available if necessary.

COUNSELING FOR OLDER RELATIVES ACTING AS CAREGIVERS TO CHILDREN

This program focuses on caregivers who are not the biological parent of youth but taking on the responsibility of the primary caregiver. Referrals for this program are received from the City of Chicago Department of Support Services/Aging division. Counseling is provided both in-home or in-office, depending on the client’s preference. An assessment is conducted upon the initial visit and a plan is developed to address the problems identified, including those who may not be directly involved in counseling. Counseling is provided to the caregiver(s) but may also involve family counseling, which includes youth living in the home. Counselors are typically available from 8:30a.m. to 5p.m., with evening hours available, if necessary.

CONTRACTED SENIOR INTERVENTION

The following services are provided by Salvation Army Family and Community Services in conjunction with the City of Chicago Department of Family Support Services/Aging Services:

  • INTENSIVE CASE ADVOCACY AND SUPPORT: Outreach and involvement with seniors who typically require more intensive case assistance than provided by case management services through the City of Chicago. Referrals are made out of concern that the senior may be at risk of harm either due to their behavior or their lack of intellectual/emotional capacity, or both. Services are generally provided in the home.
  • GAP Assistance : Direct financial assistance is provided after a comprehensive assessment is carried out to determine need for material items not normally covered under another benefit such as Medicaid. Referrals by the City of Chicago are required to receive this service and are limited by available funds. Services are generally provided by the staff member going to the home.

OUTREACH AND SUPPORT SERVICES FOR HUMAN TRAFFICKING VICTIMS

Outreach and access to counseling and support services are carried out through the STOP-IT program. This includes access to support by professional staff and other victims in a group led by trafficking victims. Professional staff are present in group meetings and help provide structure, establish group guidelines and share important information needed by this group. Participation in this group is voluntary and clients may choose to be a part of the group without a referral. Services are provided on-site.

PARTNER ABUSE INTERVENTION SERVICES

Assessments are carried out on-site by a staff member certified by the State of Illinois in the intervention with those inflicting abuse upon their partners. Clients may refer themselves or be referred by the Cook County probation department. These clients are typically court mandated to attend this program. Services are provided in office and require a 26-week commitment.